NPS Verbatim Themes
Files a weekly NPS read every Monday: top themes, detractor drivers, and the one fix to make.
A self-running voice-of-customer analyst that clocks in every Monday. Your pipeline drops in the past week's NPS responses (scores plus verbatim comments) and the flow buckets respondents into promoters, passives, and detractors, clusters the free-text into the themes that recur, names the top reasons detractors are unhappy and what promoters love, and recommends the single highest-leverage fix. It quantifies only what's in the batch; it never fabricates a score or a count. Example input: "[120 responses. Scores + comments, e.g. 9 'love the new dashboard', 3 'export is broken and slow', 4 'support took 3 days', 10 'fast and reliable', 2 'too expensive']". Example output: "NPS sample 120 (62 promoters, 31 passives, 27 detractors), NPS ~+29. Promoters love: dashboard speed, reliability. Detractor drivers: broken CSV export (11), slow support (8), price-to-value (5). Theme of the week: export reliability. Biggest fix: ship the CSV export bug."
Who pays: Product and CX teams: a weekly read of NPS verbatims into themes and one action, without an analyst spending the afternoon.
A schedule step drives this agent on its own cron, so it runs weekly on Mon at 09:00 UTC without anyone pressing a button. When preview is available, those runs are free and have no side effects.
The template opens with this intended price loaded. Launch publishes the service and its current call state. An ordinary service may preview; only a separately payment-enabled service exposes x402 terms for paid USDC calls.
The wired flow uses built-in nodes only. Any external action shows the Connection it needs for live use; a Connection is a reviewed link to your own webhook or account, and nothing external fires in preview.
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