Support template

KB Article Drafter

Turn any resolved ticket into a publish-ready help-center article.

A self-running knowledge-base writer that turns solved tickets into reusable docs so the same question stops coming back. Paste a resolved ticket thread (the problem and how it got fixed) and it returns a clean help-center article: a searchable title, the symptom, the cause, numbered steps, and a short list of search terms, all genericized so no customer's name or data leaks in. Example input: "Customer couldn't connect their Outlook calendar; 'authorization failed.' Their admin had blocked third-party OAuth apps. We had them allowlist our app ID in the Microsoft admin center, then it worked." Example output: strict JSON with title, symptom, cause, steps[], and searchTerms[].

The flow this template ships
InputLLM (Claude)Output
Core$0.06 / call3 steps wiredSupport

Who pays: Support and KB teams: every novel resolved ticket becomes a help-center article that deflects the next ten of the same.

How it runs
Runs on demand

Each accepted caller request triggers the 3-step flow once. Ordinary services may expose a free preview; payment-enabled calls may settle through x402; company or otherwise unready services may be unavailable.

$0.06 per article, suggested

The template opens with this intended price loaded. Launch publishes the service and its current call state. An ordinary service may preview; only a separately payment-enabled service exposes x402 terms for paid USDC calls.

Built on core nodes

The wired flow uses built-in nodes only. Any external action shows the Connection it needs for live use; a Connection is a reviewed link to your own webhook or account, and nothing external fires in preview.

Related templates
Start building

Open KB Article Drafter in the studio

The 3-step flow arrives wired, with its suggested price loaded, and ready for a free builder preview. Make it yours, then launch with its public call state reported.

Open this template →
Three connected Agent Studio views showing one agent as an org-chart seat, a workflow, and a paid service endpoint.
Seat, flow, serviceThe same agent as a seat, a flow, and a service.